Information technology outsourcing is a company’s outsourcing of computer or Internet related work, such as programming, to other companies. It is used in reference to business process outsourcing or BPO, which is the outsourcing of the work that does not require much of technical skills or requires alot of overhead or support skills.
At Cloudpath, A Managed Service Agreement includes hardware, software, infrastructure, networking, communications and support, which means that your IT can be partially or fully outsourced.
Understanding – Cloudpath will explore what technology is currently working well, where the challenges lie, as well as defining these challenges. We will do this through face to face meetings with your relevant stakeholders.
Planning – In this strategy session we will consider your business objectives, growth plans and constraints to identify where quick wins can be achieved and what barriers there may be to achieving your desired technical environment.
Implementation – The Cloudpath technical team will implement your agreed technical solution over a defined period with full transparency as to work completed.
Monitoring – Our team will proactively monitor, maintain and support your IT environment through the transition to the desired future state. Our team will work in consultation with key stakeholders at your company to proactively advise on any changes which may help achieve your business goals.